Check your Sleep Quotient

Product Benefits Information with neat visual merchandisingWelcoming with a smiley face and after visit Follow Up with Greeting Messages and UpdatesAll of these

Answer back with the same rudenessBe a good listenerAttend to their concern politely and immediately

Attend ISPF Training WorkshopsDo online coursesI don’t need to learn anything

Explaining about the product benefits and educating the consumer on the Importance of SleepMarketing gimmicksUpselling and cross selling

By wishing on important occassions and updating him when new product arrivesBe respectful and positiveBy gifting accessories and items like pen, notepad, calendar, pillow covers, diary

Refuse to deliverRequest for some more time and process the requirement immediatelyOffer some make good discount/gift to the consumer

Yes. I didn’t do any thingYes. I distributed pamphlet about our shop and new offersI changed my outdoor display to attract visitors

Ask for cashArrange for another machineAccept online payment

Read NewsRead Comfort Times RegularlyI will come to know from other retailers

FacebookWhatsAppAll of the above

ISPF is an industry body which promotes importance of sleep and role of mattress for a Indian consumers. ISPF plays very important role in connecting Indian bedding industry ecosystem. ISPF also acts as bridge between India and international players.